Privacy Policy
Last updated: March 1, 2026
1. Information We Collect
We collect the following types of information when you use Color Sep Pro:
Account Information
- Name, email address, phone number
- Company name (optional)
- Country of residence
- Billing information for purchases
Usage Data
- Software version and license status
- Device information (OS, architecture) for license activation
- Crash reports (if opt-in enabled)
- Feature usage analytics (anonymized)
Website Data
- IP address and browser type
- Pages visited and time spent
- Referring URLs
2. How We Use Your Information
We use the collected information for:
- Providing, maintaining, and improving the Service
- Processing transactions and sending purchase confirmations
- License activation and device management
- Sending software updates and security notifications
- Providing customer support and responding to inquiries
- Detecting and preventing fraud or abuse
- Complying with legal obligations
3. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share data with:
- Payment Processors: To process your transactions securely (e.g., Razorpay, Stripe).
- Email Service Providers: To send transactional emails (OTP codes, receipts).
- Cloud Infrastructure: To host and deliver the Service (e.g., AWS).
- Legal Requirements: When required by law, court order, or government request.
4. Data Security
We implement industry-standard security measures to protect your data, including:
- HTTPS encryption for all data in transit
- Hashed and salted authentication tokens
- Encrypted database connections
- Regular security audits and updates
- Access controls on internal systems
No method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your data within 90 days, except where retention is required by law or for legitimate business purposes (e.g., invoices, tax records).
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict the processing of your data
- Data portability (receive your data in a structured format)
- Withdraw consent at any time
To exercise any of these rights, please contact us at support@colorseppro.com.
7. Cookies
Our website uses essential cookies for authentication and session management. We do not use third-party tracking cookies. You can control cookie settings through your browser preferences.
8. Children's Privacy
The Service is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. International Data Transfers
Your data may be processed and stored on servers located outside your country of residence. By using the Service, you consent to the transfer of your data to these locations. We ensure appropriate safeguards are in place for international data transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or through the Service. The "Last updated" date at the top indicates the most recent revision.
11. Contact Us
For any privacy-related questions or concerns, contact us at:
Color Sep Pro
Email: support@colorseppro.com